The solution is document access infrastructure that enables individuals to access documents they do not possess and enables institutions to protect or store the records and data that make those documents accessible.
For individuals, this means a digital platform and network of physical document service centers that enable users to request, retrieve, store, scan, digitize, print, and access documents regardless of location. This helps students, professionals, entrepreneurs, displaced people, and host communities obtain the documents they need for education, jobs, funding, AI opportunities, and other essential services.
For institutions and businesses, this infrastructure strengthens document access by protecting or storing the records behind the documents. Organizations can either use dedicated infrastructure to digitize, protect or store, and manage their records, or maintain their own systems while connecting them to the platform so authorized users can access documents more easily. By protecting or storing data at the source, institutions ensure that documents remain available for verification, retrieval, issuance, and reissuance when needed.
Physical service centers, beginning with Lapaz, Accra, complement the platform through scanning, digitization, printing, verification, and document support services. Together, this creates an end-to-end document access infrastructure that makes documents easier to access today and ensures they remain accessible tomorrow. We have created Tshijuka RDP, a Document Access Infrastructure Company, to deliver this solution.